Got a question? We've got answers
Book a 15-min online session with our team to discuss any of your questions in detail. Answers to our frequently asked questions can be found below.
Most asked
Symprove is a unique water-based probiotic that works differently to dairy or tablet formulas to deliver live bacteria to the colon.
Proven in randomised controlled trials at King’s College Hospital and independent in-vitro studies at University College London, 92% of people feel the difference in real-world.
Book a 15-min online session with our team to find out more and get a free trial of Symprove.
Symprove comes in three flavours. The Original (where it all started from) is slightly sour while the others are a little sweeter.
Original
Don’t have a sweet tooth? This one’s for you. It’s a little tart with a tangy kick.
Mango and Passion Fruit
A refreshing tropical fruit flavour with a slightly tangy kick.
Strawberry and Raspberry
The sweetest of the bunch. A light berry flavour – also with a tangy kick.
We offer healthcare professionals a free trial of Symprove so you can taste it yourself. Simply book a 15-min online session with our team.
In-vitro research shows that beneficial short-chain fatty acids start being produced within 24-48 hours with Symprove, but patients are unlikely to feel a clinical benefit within this timeframe.
We strongly recommend that people take Symprove for at least 3 months, as our data shows 92% will reported a difference.
Symprove has a range of scientific studies conducted by external experts at world-leading institutions. This includes double-blind randomised controlled trials, real-world data and in-vitro research.
Download a summary of Symprove published data or speak to our team to understand more about our latest research.
Yes, thousands of healthcare professionals already recommend Symprove. In fact, Symprove is now the probiotic most recommended by healthcare professionals, including gastroenterologists and dietitians.
50,000 people have now started Symprove based on a recommendation from their healthcare professional.*
*Data from Jan 2020 to Jun 2024
Unfortunately Symprove is not yet available on prescription. However, thousands of healthcare professionals recommend Symprove to their patients to purchase it privately.
We offer discount specifically via healthcare professionals - speak to our team to find out more.
Symprove is officially classed as a food supplement (not a medicine). So we can’t legally make specific health claims ourselves.
We offer 15-min online sessions with our team so they can answer any questions you may have.
Alternatively, you can learn about how Symprove has helped people on our Trustpilot page. You’ll hear first-hand from thousands who tell us Symprove has made them feel better – and in many cases changed their lives!
If a patient misses a dose, they should simply start taking it again the following day.
Symprove is produced by our expert team in a controlled environment at our manufacturing facilities in Farnham. The key steps are:
- Boiling specially selected grain to create a wort
- Purifying it and keeping it at a consistent temperature in sterilised vats
- Carefully adding the four strains of live bacteria
- Fermenting the bacteria over many hours so that they multiply and build acid resistance
- Counting bacteria to ensure there will be at least 10 billion per dose
- Sending Symprove off for independent quality testing
- Bottling up and sending out to over 40,000 people who take Symprove each month
Original flavour:
Ingredients: Water, extract of germinated barley, live activated cultures of: L. rhamnosus NCIMB 30174, E. faecium NCIMB 30176, L. plantarum NCIMB 30173, L. acidophilus NCIMB 30175; acidity regulators: ascorbic acid, trisodium citrate; preservative: potassium sorbate.
Mango and Passion Fruit flavour:
Ingredients: Water, extract of germinated barley, live activated cultures of: L. rhamnosus NCIMB 30174, E. faecium NCIMB 30176, L. plantarum NCIMB 30173, L. acidophilus NCIMB 30175; acidity regulators: ascorbic acid, trisodium citrate; preservative: potassium sorbate; natural flavourings.
Strawberry and Raspberry flavour:
Ingredients: Water, extract of germinated barley, live activated cultures of: L. rhamnosus NCIMB 30174, E. faecium NCIMB 30176, L. plantarum NCIMB 30173, L. acidophilus NCIMB 30175; acidity regulators: ascorbic acid, trisodium citrate; preservative: potassium sorbate; natural flavourings; colour: black carrot juice.
We always look for the best quality ingredients for use in Symprove and source these from reputable suppliers. Our bacteria are all produced in the UK.
Our active ingredients are types of live and “activated” lactic acid bacteria. These are:
- Lactobacillus acidophilus
- Lactiplantibacillus plantarum
- Lacticaseibacillus rhamnosus
- Enterococcus faecium
All four are safely used in food.
We make Symprove in a controlled environment. This means we’re incredibly careful about hygiene, temperature controls and how we handle our live bacteria.
Our production process is patented and we take quality control really seriously. We want to make sure that our quality and purity is spot on.
Symprove is an ISO 9001:2015 certified company. This means that our internal quality management systems are held up to internationally approved standards.
Tip #1: Take in the fasting state
It is advised to always take a morning shot of Symprove on an empty stomach – then leave 10 minutes before eating and drinking.
Tip #2: Trial for 3 months
In line with clinical guidance for trialling probiotics, we recommend patients take Symprove for at least 3 months. According to our data, 92% will report a positive difference.
Who Can Use Symprove?
As Symprove is a food supplement, it is suitable for anyone.
However, a lot of people take Symprove if they are experiencing gut issues. To find out more about different patient groups, download our research or speak to the team.
An additional benefit of Symprove being water-based is that it is suitable for many different diets. Symprove is:
- Gluten-free
- Lactose-free, dairy-free
- FODMAP-friendly
- Suitable for vegans
And Symprove contains no added colours/artificial sweeteners
The vast majority of people don’t experience side-effects. In a minority of cases, patients may see slight changes in their bowel habit (either constipation or diarrhoea). This is mild and typically self-resolves within a couple of days.
If you have any questions, please contact us.
Yes - Symprove is made with natural ingredients and doesn’t contain anything that is contraindicated in pregnancy or women who are breastfeeding.
Symprove has been researched in patients taking immunosuppressants as part of their management for other conditions and no serious adverse effects were seen. However, we advise caution in those patients who are severely immunocompromised and it is at the discretion of the healthcare professionals as to whether Symprove is appropriate based on the specific patient case.
Due to its robust safety profile, there is no lower age limit for taking Symprove. The dose should be titrated to 1mL per kg of body weight.
Yes. Antibiotics can be an effective tool for treating infection but they are a double-edged sword as they can destroy the bacteria in the gut microbiome. The guidance is that Symprove and antibiotics can be taken concurrently but they should be dosed as far apart as possible.
Yes, Symprove is appropriate for taking with the low FODMAP diet.
92% of people report a positive difference after taking Symprove for three months and many take it long-term.
If you'd like to trial Symprove or recommend to your patients, please speak to our team.
Tip #1: Take in the fasting state
It is advised to always take a morning shot of Symprove on an empty stomach – then leave 10 minutes before eating and drinking.
Tip #2: Trial for 3 months
In line with clinical guidance for trialling probiotics, we recommend patients take Symprove for at least 3 months. According to our data, 92% will report a positive difference.
Instructions And Storage
A 70ml shot of Symprove should be taken every morning on an empty stomach. Patients should be advised to wait 10 minutes before eating or drinking anything (other than water) to ensure Symprove has passed through the stomach).
Bottles should be kept in a cool, dark place until they’re opened. Once opened, bottles should be stored in the fridge and consumed within 10 days.
The product should not be heated or frozen as it will compromise the viability of the bacteria.
Symprove is a registered food supplement and is not contraindicated for any medications or supplements.
We recommend storing your packs in a cool, dry place. Once each bottle is open, pop it in the fridge and consume within 10 days.
Symprove is classed as a food supplement, not a medication.
All our clinical trials have been based around the effects of a daily 70ml shot a day and therefore this is the recommended dose.
For children we suggest titrating the dose to 1ml per 1kg of their body weight.
Yes. Once a bottle is open keep it in the fridge and consume it within 10 days.
Each pack has a shelf-life of 4 months from point of manufacture when stored in a cool dry place. This is based on robust testing which has confirmed the viability of the bacteria after this time period.
Tip #1: Take in the fasting state
It is advised to always take a morning shot of Symprove on an empty stomach – then leave 10 minutes before eating and drinking.
Tip #2: Trial for 3 months
In line with clinical guidance for trialling probiotics, we recommend patients take Symprove for at least 3 months. According to our data, 92% will report a positive difference.
Can't find what you're looking for?
Our highly knowledgeable team are always here to support you so please don't hesitate to get in touch. Book a 15-min online session to discuss Symprove, free trials and patient discount or contact us via details below.
We are open: Monday - Friday, 8:30am - 5:30pm
Call: 01252 413600
Email: hcp@symprove.com (trade@symprove.com for trade enquiries)